1. Introduction

Franz Virtual Assistance Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our virtual assistance and business support services.

2. Information We Collect

We may collect the following types of information:

Personal information (name, email, phone number) provided when you contact us or schedule a service.

Business information relevant to delivering our virtual assistance services.

Usage data and analytics from interactions with our services.

Communications, including messages and any shared files, necessary to complete requested tasks.

3. How We Use Your Information

To provide, maintain, and improve our virtual assistance services.

To respond to your inquiries and fulfill your requests.

To send updates and service-related communications (with your consent).

To comply with legal obligations.

4. Data Protection

We implement industry-standard security measures to protect your data. Our processes are designed with privacy in mind, ensuring that sensitive business and customer information is handled securely and confidentially.

5. Third-Party Sharing

We do not sell your personal information. We may share data with trusted service providers who assist in operating our services, subject to strict confidentiality agreements.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at:

Email: [email protected]

Phone: +63 932 551 9239

Address: Poblacion, Ginatilan, Cebu, PH 6014

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.